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Privacy Policy

Preamble

In the following text, we will inform you about the collection of personal data during usage of our website. Personal data includes all data that relates to you personally, such as your name, address, e-mail addresses, and user behavior.

1. Party Responsible for Data Processing

The party responsible pursuant to Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR) is:

  • CargoKite GmbH
  • Liebherrstraße 20
  • 80538 München

Legal representative: Amelie Binder, Marcus Bischoff, Tim Linnenweber

2. Methods of Contacting the Data Protection Office

You can reach our data protection officer by sending an e-mail to info@cargokite.com with the subject “Data protection officer” or to our postal address with the additional line “Data protection officer.”

3. General Data Collection when Calling up our Website

If you use our website for informational purposes only, which is to say, if you do not register or transmit information to us in another manner, in addition to technical information about the terminal device (operating system, screen resolution, and other non-personal properties) and the browser (version and language settings) you use, we will collect the public IP address of the computer you use to visit our website, including the date and time of your access, in particular. We and our service provider are generally not aware of who is behind an IP address unless you provide us with data that makes this identification possible while you use our website.

The data collected is required for technical reasons so we can present our website and guarantee both its stability and security.

The legal basis for this is our legitimate interest pursuant to Art. 6 Para. 1 S. 1 f of the GDPR.In the scope of weighing interests according to Art. 6 Para. 1 S. 1 f of the GDPR, we have considered and weighed our interests in provisioning and your interest having your personal data processed in a manner that complies with data privacy legislation. The following data for provisioning our services is occasionally required for technical reasons in order to present our website to you and to guarantee its stability and security, and especially to protect against its misuse. In light of this, we reached the conclusion that this data can be processed (with state-of-the-art data security guaranteed), whereby your interest in processing that is compliant with data privacy legislation is taken into consideration appropriately.

Recording data to provision the website and storing data in log files is absolutely necessary for the operation of the Internet site. Users therefore have no opportunity to object to this.

4. Cookies - General Information

We use what are referred to as cookies on different sites in order to make visits to our websites attractive and enable the use of certain functions. Cookies are small text files that are stored on your terminal device. Some of the cookies we use are deleted again after the end of the browser session, which is to say, after you close your browser (they are referred to as session cookies). Other cookies remain on your terminal device and allow us or our partner companies to recognize your browser the next time you visit the site (they are referred to as long-term cookies). Cookies can be used neither to access other files on your computer nor to determine your e-mail address. Your consent applies to the following domains: cargokite.com

5. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”). The office responsible for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St., Dublin, Ireland, 1600. Google Analytics uses cookies that make it possible to analyze your usage of the website. The information about your usage of this website that is generated by the cookie is generally transferred to one of Google's servers in the USA, where it is stored.

CargoKite's website uses Google Analytics with the “anonymize IP” enhancement. That means Google truncates the IP address collected by the Google Analytics cookie within member states of the European Union and in other contracting member states party to the Agreement on the European Economic Area before transferring it to the USA. Only in exceptional cases does Google transfer the complete IP address to one of its servers in the USA and truncate it there. On behalf of CargoKite, Google uses this information to evaluate your usage of the website in order to compile reports about the website activities and in order to provide additional services associated with usage of the website and the Internet to the website operator. The IP address your browser transmits in the scope of Google Analytics is not combined with any other data in Google's possession.

The legal basis for processing personal data using cookies is Art. 6 Para. 1 Sub-Para. 1 a of the GDPR. You may revoke your consent at any time as described above by adjusting your cookie preferences.

Additionally, you can delete cookies that have already been saved at any time in your browser's settings. If you do this, you may not be able to use all of the websites' functions to their full extent.

You can find more information about conditions of use and data privacy at www.google.com/analytics/terms/ or www.google.com/intl/de/analytics/privacyoverview.html.

6. Contact Form / Contact Form Repairs

When you contact us by e-mail or using a contact form, we will store the data you send us (your e-mail address and, if applicable, your name and phone number, customer number, and order number) in order to answer your questions. Wherever we have requested information that is not required to contact you on our contact form, we have indicated that this information is optional. This information helps us substantiate your inquiry and improve the processing of your issue. This information is provided expressly on a voluntary basis and with your consent pursuant to Art. 6 Para. 1 a of the GDPR. As far as this constitutes information regarding communication channels (such as e-mail address and phone number), you also consent that we may also contact you via this communication channel in order to address your issue. Of course, you may revoke this consent at any time and with effect for the future.

We will delete data accrued in this context once it is no longer necessary to save it, or we will restrict processing if legal storage obligations exist.

7. Forwarding Data

Your personal data will not be forwarded to third parties for purposes beside those mentioned. We will forward your data to third parties only if:

  • You have granted your express consent to this.
  • This forwarding is necessary for the assertion, exercise, or defense of legal claims, and there is no reason to assume that you have an overriding legitimate interest in the non-forwarding of your data.
  • There is a legal obligation to forward the data.
  • This is legally permissible and necessary for processing contractual relationships with you.
  • In the event of our legitimate interest.

Your personal data is forwarded in the scope of a contact request initiated by you and using the contact forms. The data entered in the contact form is forwarded within CargoKite in the process to make it possible to optimally respond to your inquiry. The legal basis for forwarding is Art. 6 Para. 1 S. 1 f of the GDPR, which is to say, our legitimate interest in being able to give our customers the best possible answers and thus improve contact with customers.

Additionally, our web hoster Namecheap has access to your personal data, which happens inevitably during the hosting process and cannot be avoided. However, in the scope of contractual agreements, we guarantee that our web hoster does not use your data in an unauthorized manner and, instead, stores it securely.

8. Newsletter

With your consent in accordance with Article 6 Paragraph 1 (a) GDPR, you can subscribe to our blog newsletter, which we will use to provide you with information on our recently published blog articles.

Subscription to our newsletter takes the form of a double opt-in process. That means that, after you have subscribed, we will send an email to the email address provided, asking you to confirm that you wish to receive the newsletter. If you do not confirm your subscription, access to your information will be blocked and the information will be automatically erased after one month.

In addition, we will store the IP address you use to subscribe and to confirm your subscription, as well as the times at which you do so. The purpose of this process is to generate proof of your subscription and to be able to resolve any incidents of misuse of your personal data.

The only information which you must provide in order to receive the newsletter is your email address. Other specially indicated information can be disclosed voluntarily and will be used to address you personally. Once you have provided confirmation, we will store your email address for the purpose of sending you the newsletter. The legal basis for this is Article 6 Paragraph 1 (a) GDPR.

You may withdraw your consent to receive our newsletter and unsubscribe from the newsletter at any time. This can be done by clicking on the link provided in every newsletter we send to you, or by contacting us at the email address listed above.

We use the services of our processor MailChimp for the dispatch of newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. When you enter data for the purpose of subscription to the newsletter (e.g. e-mail address), it will be stored on the MailChimp servers in the USA. The data transfer to the USA is based on standard contractual clauses approved by the European Union.

We use MailChimp to analyze our newsletter campaigns. When you open an e-mail dispatched using MailChimp, a file contained in the e-mail will connect to the MailChimp servers in the USA. It can then be established whether a newsletter message has been opened and which links have been clicked on. Furthermore, technical information is registered (e.g. time of e-mail check, IP address, browser type and operating system). This information cannot be put into connection with the respective newsletter recipient. It is used exclusively for statistical analyses of newsletter campaigns. The results of these analyses may be used to adapt future newsletters to the interests of the recipients.

If you do not want any analyses by MailChimp, you have to unsubscribe from the newsletter. For this purpose, a respective link is provided in each newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data processing will be based on your consent (Article 6(1) lit. a GDPR). You can withdraw your consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already been carried out remains unaffected by the revocation. The data stored with us for the purpose of subscription to the newsletter will be stored until you unsubscribe from the newsletter, and will be deleted from our and the MailChimp servers after the unsubscription from the newsletter. You can find more information in the MailChimp data protection regulations at: https://mailchimp.com/legal/terms/.

9. Instruction: Rights of Persons Affected

Every person affected has the right to information pursuant to Art. 15 of the GDPR, the right to correction pursuant to Art. 16 of the GDPR, the right to deletion pursuant to Art. 17 of the GDPR, the right to restriction of processing pursuant to Art. 18 of the GDPR, the right to objection issuing from Art. 21 of the GDPR, and the right to data transferability issuing from Art. 20 of the GDPR.

Instruction on the option of lodging a complaint: You also have the right to lodge a complaint concerning our processing of your personal data with the responsible data protection supervisory authority.\

Instruction on revocation of consent: Once you have granted us your consent to the processing of personal data, you may revoke it at any time. Please note that the revocation shall be effective only for the future. It shall not impact any processing that took place before the revocation.

Right of objection: Pursuant to Art. 21 Para. 1 S. 1 of the GDPR, you have the right to file an objection against the processing of your personal data based upon Art. 6 Para. 1 S. 1 e or f of the GDPR at all times. Please note that the objection shall be effective only for the future. It shall not impact any processing that took place before the objection.

If any necessary reasons that are worthy of protection speak in favor of processing on our part and outweigh your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims, no objection shall be possible.

10. Links to other Websites

Our websites may contain links to other websites. We would like to indicate that this data privacy policy applies only to the websites of CargoKite GmbH. We exert no influence over other sites and do not monitor whether other providers comply with the applicable data protection legislation.

11. Changes to the Data Privacy Policy

We reserve the right to change or modify this data privacy policy at any time, taking the applicable data protection legislation into consideration.